Shipping Policy

# Shipping Policy  At **Tallowiu**, we work with third-party suppliers and logistics services to prepare and ship our orders.  ## 1. Order Processing  Orders are typically processed within **1 to 3 business days** after payment confirmation.  Once your order has been processed and shipped, you will receive an email with tracking information, if available.  Processing time may vary depending on the product and its availability.  ## 2. Shipping and Delivery Times  We currently ship to **Spain**.  The estimated delivery time is **7 to 15 business days**, although this may vary depending on the product, the origin of the shipment, the carrier, and the delivery address.  The indicated timeframes are estimates, and delays may occur due to circumstances beyond Tallowiu's control, such as logistical issues, peak demand periods, holidays, or weather conditions.  ## 3. Shipping Costs  Applicable shipping costs will be displayed during the checkout process, before finalizing the order.  Tallowiu may offer **free shipping** promotions or special shipping conditions at certain times.  ## 4. Order Tracking  Once the order has been shipped, you will receive the available tracking information at the email address provided during the purchase.  Please note that tracking information may take a few days to update after shipment.  ## 5. Delivery Address  The customer is responsible for providing a correct and complete delivery address.  If you need to modify your address after placing an order, please contact us as soon as possible at **[samu123fib@gmail.com](mailto:samu123fib@gmail.com)**.  We cannot guarantee that it will be possible to modify the address once the order has been processed or shipped.  ## 6. Delivery Delays  Delivery times are estimates and do not guarantee a specific delivery date.  If your order significantly exceeds the estimated timeframe, you may contact us at **[samu123fib@gmail.com](mailto:samu123fib@gmail.com)**, providing your order number so that we can check the status of the shipment.  ## 7. Orders with Multiple Products  In some cases, products in the same order may be shipped in separate packages because they may come from different logistics centers or suppliers.  In these cases, you may receive the products separately and, where applicable, with different tracking numbers.  ## 8. Damaged Packages  If you receive a package with visible damage, we recommend reporting it to the carrier and keeping the packaging.  You can also contact us as soon as possible and send photographs of the package and the product so that we can review the issue.  ## 9. Undelivered Orders  If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, repeated absence of the recipient, or other circumstances attributable to the customer, we will contact you to try to find a solution.  Any additional costs resulting from a new delivery may be the responsibility of the customer where applicable.  ## 10. Contact  For any questions regarding your order or shipping, you can contact us:  **Store:** Tallowiu **Email:** [samu123fib@gmail.com](mailto:samu123fib@gmail.com)  Our goal is to offer you a satisfactory shopping experience and to assist you with any issues related to your order.